Cliff Edge

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Terms & Conditions


Payment via PayPal Standard
Cliff Edge accepts your payment via Paypal (covering most major credit cards such as American Express, Diners Club, Discover, JCB, MasterCard, Eurocard and Visa)We do not accept wire transfer, international checks or money orders..

Note: Once we confirm your order, we DO NOT accept any cancellation, refund or change request of your order except some cases below. Please note that amount may not be accurate when converted from JP yen to US Dollar or other currencies as currency exchange rate changes hourly.

Payment by CreditCard
IMPORTANT NOTE for customers paying by CREDIT CARD (This does not apply for Pay Pal Express)

For purchases made by credit card, we recommend you to choose PayPal Express, which is the easier & safer way to take. However, in case you would like to pay directly by credit card, we have to convert the total amount to Japanese Yen so we can charge your credit card. WE CANNOT CHARGE in US Dollars.
Your order will be automatically converted to JP Yen using WebserviceX Currency Converter.
JP Yen ammount charged will informed after we successfully charge your credit card.

Note: Please note that amount may not be accurate when converted back to US Dollar as currency exchange rate changes hourly and your credit card company may have fees implemented to your charges. Once we confirm your order, we DO NOT accept any cancellation, refund or change request of your order except some cases below.

   PLUS!

In an effort to combat credit card fraud we now require following;

・Front and back photocopies or image of your Credit Card
・Photocopy or image of your ID
・Completed Credit Card Detail Form with your signature (downloadable from below link)

Please fax all pages back to us at +81-45-323-2330.
Or, you can send us an e-mail with all documents taken by a digital camera to
international@cliffedge.co.jp

When sending us an e-mail, please indicate your order number.

Your order will be held for 3 days; if we do not receive a signed fax or an e-mail within this time we will automatically cancel your order.

We truly appreciate your understanding and thank you for your business.

DOWNLOAD Credit Card Detail Form

Language and Currency
You can choose the Language and Currency from below list!!! On Right Top side, there is a Google Translation Box, and you can choose the Language from listed Items. Also you can change Cunnrency by choosing your concerned Currency from a Currency list Box, which is on Top right of Item Category Pages.

    Currency
  • Australian Dollar (AUD)
  • British Pound Sterling (GVP)
  • Canada Dollar (CAD)
  • Chinese Yuan Renminbi(CNY)
  • Euro (EURO)
  • Hong Kong Dollar (HKD)
  • Japanese Yen (JPY)
  • New Zealand Dollar (NZD)
  • Singapore Dollar (SGD)
  • South Korean Won (KRW)
  • Taiwan New Dollar (TWD)
  • US Dollar (USD)

    Language
  • Chinese (Simplified)
  • Chiense (Traditional)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Registration
You must register at our web store to make an online purchase and to maintain a Wish List on the sites. Registration allows you to quickly and easily monitor the status of your orders. You must be 13 years of age or older to register with Cliff Edge.

Security
A browser in secure mode will display a URL address beginning "https://" rather than the standard "http://". The "s" stands for "secure." In Netscape Navigator (versions 3.0 and earlier), the broken key symbol in the lower left corner of your browser window will become a solid key in secure mode. If you're using Netscape Communicator 4.0 or higher, look for the padlock in the same space: it is open in standard mode and closed in secure mode. In Microsoft Internet Explorer, you will see a padlock symbol at the bottom of your browser window when the browser is in secure mode.

Privacy
The security and privacy of your personal information is extremely important to us. We do not share, trade or sell your information to anyone outside of www.cliffedge.co.jp Co., LTD. without your prior consent. We're committed to protecting the security and privacy of any personal information you provide to us.

Returns and Exchange
NO RETURN OR EXCHANGE! ALL SALES FINAL!
Acceptable reasons for returns are: factory defects, item of a wrong color or size was sent, or error on our part.Returns or exchange can be made only if the item or items are in unworn/unused condition.You must send us an e-mail stating your name and invoice number within 5 days of receiving the items if you would like to return its purchase.We will email you instructions on how to return the items. We will pay for the shipment back to us and back to you again.

In case you miss to receive your item after we shipped it to you, we will inform you that we receive your item and will send you a PayPal money request for its shipping cost. After confirming the payment is done, we will send your item back to you. We will wait 2 months for the payment to be done, or you will lose the right to have the item after that. Thank you in advance for your kind understanding.

Shipping and Handling
SHIPPING FEE IS FREE ALL OVER THE WORLD!
We can accept orders anytime, 24 hours a day, seven (7) days a week. Orders entered into www.cliffedge.co.jp online store will then be processed and shipped out of our store within two (2) to seven(7) business days.
Packages typically arrive within 7-14 days from the date we receive the order. Items are shipped directly from Japan by EMS service.
All items we ship out will NOT be marked as GIFT or SAMPLE nor we can mark the value down. It is simply against the law. We, Cliff Edge Co. Ltd., are not responsible for any actions taken by the Customs on your package during delivery. We do not have any control over this. Buyer is responsible for any customs charges that may be applied to your package. The Customs determines these charges, and we have no way of knowing what these charges may be. Also, in case something happens to your parcel after we hand it to Japan Post, Japan Post or the carrier in your country are resposible. (Such as missing, damaged or misdelivery)

Tracking Your Order
When you make a purchase, you will receive an e-mail notifying you about the tracking number. You can go to Track & Trace Page provided by Japan Post to monitor your order's progress.

Additional Terms And Conditions
PLEASE READ THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable rules which www.cliffedge.co.jp may modify, alter or update at any time in its sole discretion and which are binding on you. If you do not agree to these terms and conditions, please do not use this site.

Copyright
All content included in this site, including but not limited to text, graphics or code is the property of www.cliffedge.co.jp Copyright 2006, Cliff Edge Co. LTD., ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or print hard copy portions of this site for the sole purpose of placing an order with www.cliffedge.co.jp. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.

Disclaimer
WWW.CLIFFEDGE.CO.JP DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. WWW.CLIFFEDGE.CO.JP CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. CLIFF EDGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CLIFF EDGE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY CLIFF EDGE SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST CLIFF EDGE FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation or an offer to sell. Cliff Edge reserves the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Orders shall be deemed accepted upon your acceptance of the terms of the invoice issued with the product delivered to you.

External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Cliff Edge is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.